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Hi everyone,
I want to update my iphone 12 with the newest IOS 15.3.1 but every time i try to install the update, i get the notification that it can't be updated because i'm no longer connected to the internet. I tried to do the update elsewhere then hom but i still got the same problem.
Is there anyone who can help my out of this?
iPhone 12, iOS 15
Try first to optimize the range of the mobile network, see this Apple article:
If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
Try first to optimize the range of the mobile network, see this Apple article:
If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
My phone only had 6 gb of free space & I think the update requires 5gb so maybe that was the cause.
You need about 7 GB device storage, see this Apple articles below:
If you need more space for an update on your iPhone, iPad, or iPod touch
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
How to check the storage on your iPhone, iPad and iPod touch
How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)
Clear Other storage on your iPhone or iPad
Clear Other storage on your iPhone or iPad - Apple Support
What's the difference between device storage and iCloud storage?
What's the difference between device storage and iCloud storage? - Apple Support
You can alos transfer photos and videos to your Mac, See the following Apple articles:
Transfer photos and videos from your iPhone, iPad, or iPod touch
Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support
Transfer images in Image Capture on Mac
Transfer images in Image Capture on Mac – Apple Support (UK)
I couldn't do the 15.3 update on my phone even when wifi connected so ended up having to do it via itunes from my Mac. I downloaded the update first then did the install as it took quite awhile. My phone only had 6 gb of free space & I think the update requires 5gb so maybe that was the cause.
Interesting… because when I went to do the iOS update directly on my phone, I got a pop up
saying I needed 5GB of free space.
New IOS update
