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kwaku497 Author

Level 1

4 points

Software Update

I can't update my software to 12.5.5

iPhone 5s, iOS 10

Posted on Mar 7, 2022 7:13 PM

Top-ranking reply

Axel Foley

Level 10

149,370 points

Posted on Mar 7, 2022 7:53 PM

Are you certain that you have an iPhone 5s? I ask because you may have an iPhone 5 (without the s) and that model cannot be updated beyond iOS version 10.x.x.

To double check, open Settings ➡️ General ➡️ About ➡️ Model: Here you will find the model name of your iPhone.

Axel F.

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Software Update

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