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2017 iMac Won"t Update

Forgive me if this is an ongoing discussion, but my 21.5" 2017 iMac won't update to Monterey. Up to this point, updating has been easy, and the the support sites say this iMac is eligible.

I have cleaned up my drive, but didn't need to. I have 900 GB available. I have restarted. I have even let the Software Update check for updates over night, in case it might be internet busy-ness.

I'm stumped; any ideas?


Jack

iMac 21.5″, macOS 10.12

Posted on Mar 16, 2022 5:32 PM

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Question marked as Top-ranking reply

Posted on Mar 16, 2022 5:41 PM

Back up your data, check your applications for compatibility, and click on Monterey; it's a full-version upgrade and won't appear in the Updates list. If you get a Mac App Store preview page, change the https at the beginning of its address to macappstore.


Catalina and newer won't run 32-bit software; download and use Go64 to scan for it. To look up other programs, click here.


(215790)

2 replies
Question marked as Top-ranking reply

Mar 16, 2022 5:41 PM in response to JackGood

Back up your data, check your applications for compatibility, and click on Monterey; it's a full-version upgrade and won't appear in the Updates list. If you get a Mac App Store preview page, change the https at the beginning of its address to macappstore.


Catalina and newer won't run 32-bit software; download and use Go64 to scan for it. To look up other programs, click here.


(215790)

2017 iMac Won"t Update

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