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User profile for user: CrystalBunny23
CrystalBunny23 Author
User level: Level 1
4 points

I need to request a refund on unthorised debit on my account including all the bank fees. this is the 4th time contacting you.

Are there other person that are having the same problem with unauthorized debits going off your account ?

iPhone 7, iOS 15

Posted on Mar 20, 2022 2:12 PM

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User profile for user: Kurtosis12
Kurtosis12
User level: Level 9
66,898 points

Posted on Mar 20, 2022 2:18 PM

This is a user to user forum, you have not contacted anyone here 4 times. No, I've never had this issue on my account.


Look here, you can


• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method


Subscriptions and Billing - Official Apple Support



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Question marked as Top-ranking reply
User profile for user: Kurtosis12
Kurtosis12
User level: Level 9
66,898 points

Mar 20, 2022 2:18 PM in response to CrystalBunny23

This is a user to user forum, you have not contacted anyone here 4 times. No, I've never had this issue on my account.


Look here, you can


• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method


Subscriptions and Billing - Official Apple Support



Reply
User profile for user: CrystalBunny23
CrystalBunny23 Author
User level: Level 1
4 points

Mar 20, 2022 2:19 PM in response to CrystalBunny23

When you sign up and link your bank card to your iphone. They ask you which date would you like to be debited. Why do they ask this if they debit your account up to 3 or 4 times a day knowing it is not the date you authorized, i am out of pocket almost R4000 in two months, which convert is $267.54. with that i have subscriptions being charged to me where by i have no apple invoice.

I have sent for one email to the next given links to follow and this week i get a R144 of the R4000 and i should be happy.


Please you might be a excellent phone but you are stealing from your customs.


I would be nice if someone could phone me and not just an email.

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I need to request a refund on unthorised debit on my account including all the bank fees. this is the 4th time contacting you.

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