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Why are blocked emails not trashed?

Interesting to follow this conversation, the "helper" never reads the exact complaint, but gives all the answers we all have tried first.


For some reason, Apple gives you the option to automatically trash future mails from a blocked user, but it does not happen. AND there is no option to select blocked senders in the automatic filtering (as suggested at the end here). So these emails end up in the spam folder and have to be each manually trashed! Extremely annoying when it should be so obvious!

Posted on Mar 24, 2022 3:59 AM

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Posted on Apr 1, 2022 4:45 AM

Just to confirm the hypothesis: It turns out that mails from blocked users are only automatically deleted if they are not in the spam folder! It is disappointing that this huge and over-wealthy company has not been able to fix this simple issue which has been a complaint for a loong time. Most of these trashmails are of course blocked exactly because they are spam! If blocked users were available as a filter factor, one could just make sure that filter was the first to be applied. That would be an easy fix for the built-in function too.


If anyone from their development team reads this (as they should!), please also make an easier access to the rules when reading emails than having to open settings.

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Apr 1, 2022 4:45 AM in response to Ola_M

Just to confirm the hypothesis: It turns out that mails from blocked users are only automatically deleted if they are not in the spam folder! It is disappointing that this huge and over-wealthy company has not been able to fix this simple issue which has been a complaint for a loong time. Most of these trashmails are of course blocked exactly because they are spam! If blocked users were available as a filter factor, one could just make sure that filter was the first to be applied. That would be an easy fix for the built-in function too.


If anyone from their development team reads this (as they should!), please also make an easier access to the rules when reading emails than having to open settings.

Mar 24, 2022 5:25 AM in response to PRP_53

Thanks

I used to have the Move to... option checked, but just now changed it because another thread on this issue suggested the moving prevented automatic trashing of blocked emails. I also now added the check to filtering before and will see if this for some incomprehensible reason fixes the issue.


Since I anyway want to check spam it seemed more important to make sure blocked mails are automatically trashed.

Why are blocked emails not trashed?

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