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bluetooth and wifi

I dropped my phone and all of a sudden Bluetooth and wifi are not working at the same time I am having some connection issues with the cellular. is it purely a hardware or software issue?

iPhone 12 Pro Max

Posted on Mar 24, 2022 9:27 AM

Top-ranking reply

ProustGiulio

Level 10

208,500 points

Posted on Mar 24, 2022 9:31 AM

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

After the fall it suffered, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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bluetooth and wifi

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