You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am trying to get refound from Apple for subscription that I didn't order. After requesting for a refund and give the resean and submit the request , next page tells me that I have not had any purchach fr past 90 days.

There is a $55.99 charge on my account. I have received apple confirmation for the charge too, though I did not Intend to purchase anything from apple. I tried to request a refund, I gave the reason and submitted my refund request. Next page apple announces that I haven't had any purchase in the past 90 days. Here is my questions: 1- If I haven't purchased anything , then why you charged me? 2- If the charge is legit, then why you have no record of it? 3- How am I going to get my money back for something that I didn't have intend to buy? Regards


Order ID: MND6ZDQNVF

Document Number: 162529473653

Item: picsart Photo and Video editor

Posted on Mar 29, 2022 1:26 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2022 4:16 PM

Alex,

To see purchases for more than 90 days, check your Purchase History as described in here:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support



3 replies

I am trying to get refound from Apple for subscription that I didn't order. After requesting for a refund and give the resean and submit the request , next page tells me that I have not had any purchach fr past 90 days.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.