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oksana142 Author

Level 1

4 points

Screen not working

My phone is working screen not responding

iPhone 11 Pro

Posted on Apr 3, 2022 7:04 AM

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Top-ranking reply

Level 9

56,099 points

Posted on Apr 3, 2022 7:16 AM

▷ Update your iPhone. 📲

If that didn’t help, then try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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1 reply

Top-ranking reply

Level 9

56,099 points

Apr 3, 2022 7:16 AM in response to oksana142

▷ Update your iPhone. 📲

If that didn’t help, then try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

Reply

Screen not working

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