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Cannot get into my new iMac

When I power it on start screen comes up. When I put my cursor into the enter password bar nothing happens

iMac 24″, macOS 12.0

Posted on Apr 4, 2022 5:06 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2022 8:47 AM

  • Make sure the keyboard is turned on
  • Try clicking the mouse a couple times when the pointer is over the password dialog box.
  • If still not working try plugging the Magic Keyboard (turned on) into the usb port using the charging cord.
4 replies

Apr 7, 2022 3:54 AM in response to Rosebud458

After you have followed the above it may seem obvious but...

Wait a few seconds - the keyboard should connect - then start typing.


When setting up my M1 iMac I found that there was a short delay before the keyboard first responded - too quick to start typing and the first part of my password would be truncated. Once up and running no keypress delay.

Cannot get into my new iMac

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