iCloud

Hi Aminfarhani78,

If your backup was completed properly, you can locate it from an iOS device or from your a computer as described in Locate backups of your iPhone, iPad, and iPod touch.

On your iPhone, iPad, or iPod touch:

Go to Settings > [your name] > iCloud.

Tap Manage Storage, then tap Backups.

Tap a backup to see more details about it, choose which information to back up, or delete the backup.

Regards.

Thank you for the reply Aminfarhani78,

Make sure that you are using the same Apple ID that you use with iCloud. If you are using the same Apple ID, please reach out to Apple directly to investigate:

Get Support

Cheers!