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Why does the charging green light chang to “not charging “

Why does the charging change to Not Charging and if I reinsert the plug it goes green again then changes to not charging

iPad Air, iOS 12

Posted on Apr 9, 2022 2:24 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2022 10:47 AM

Hello kathleenfromhighland,


If your iPad won't charge, the link you came from outlines some steps that may help with that issue: If your iPad won't charge


Does the issue happen with all chargers, or just a certain one? If the issue only happens with a specific charger, please check out the "First, make sure that you’re using the right accessories" part of the above link:


First, make sure that you’re using the right accessories

Connect your iPad to a USB charging cable (preferably the cable that came with your iPad). Then plug the cable into one of these power sources:

• A USB power adapter that’s plugged into a working wall outlet. It's best to use the USB power adapter that came with your iPad. Learn more about Apple USB power adapters.
• A USB port that supports USB 2 or later, on a computer that’s on and not in sleep mode.
• A powered USB hub, docking station, or other Apple-certified accessory.


Thanks!

1 reply
Question marked as Top-ranking reply

Apr 10, 2022 10:47 AM in response to kathleenfromhighland

Hello kathleenfromhighland,


If your iPad won't charge, the link you came from outlines some steps that may help with that issue: If your iPad won't charge


Does the issue happen with all chargers, or just a certain one? If the issue only happens with a specific charger, please check out the "First, make sure that you’re using the right accessories" part of the above link:


First, make sure that you’re using the right accessories

Connect your iPad to a USB charging cable (preferably the cable that came with your iPad). Then plug the cable into one of these power sources:

• A USB power adapter that’s plugged into a working wall outlet. It's best to use the USB power adapter that came with your iPad. Learn more about Apple USB power adapters.
• A USB port that supports USB 2 or later, on a computer that’s on and not in sleep mode.
• A powered USB hub, docking station, or other Apple-certified accessory.


Thanks!

Why does the charging green light chang to “not charging “

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