Apple Monterey 12.4 Monterey is crashing computer MacBook Pro m1

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Level 1

4 points

Apple Monterey 12.4 Monterey is crashing computer MacBook Pro m1

Ever since the update to 12.4 Monterey, my computer has been unusable. First as soon as I open the Firefox browser, the mac freezes and the fans turn on and the computer shuts down and restarts. This has happened 9 times. I mean literally as soon as I launch the Firefox browser, the computer crashes. To add insult to injury, it also crashes even if I don’t open Firefox. I was working twice in safari and out of the blue, it freezes and the fans kick in and the computer shuts down. I have submitted feedback 4 times on the feedback app on the max MacBook Pro M1, 13 inches.

Can Simone help?

MacBook Pro 13″, macOS 12.4

Posted on Apr 11, 2022 8:52 AM

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Answer 1

Top-ranking reply

kaz-k

Level 9

50,208 points

Apr 11, 2022 9:51 AM in response to Bluesky4Me

Hi,

Try to start up in Safe mode, then normal boot which could solve the issue.

How to use safe mode on your Mac - Apple Support

If it doesn't help, take your MacBook Pro to Genius Bar, you need to make reservation if there is retail AppleStore near you or your local Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector

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Answer 2

kjg1025

Level 1

13 points

May 26, 2022 6:06 PM in response to Bluesky4Me

Mine is doing the exact same thing. How did you end up fixing yours?

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Answer 3

Jul 1, 2022 11:12 PM in response to Bluesky4Me

MacOS has become just as unstable as Windows!

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Apple Monterey 12.4 Monterey is crashing computer MacBook Pro m1

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