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User profile for user: _madis0n
_madis0n Author
User level: Level 1
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HomePod Going Silent

In the past maybe two weeks, my HomePod has started going silent on certain songs - mainly brand new songs that have just been downloaded from Apple Music - then it will play the next song like nothing happened. Before this, it would stop and start playing before completely cutting out.

It seems to have started with the latest iOS/HomePod update but I wanted to see if it was only me it was happening to or should I replace with a new HomePod?

Currently have the original HomePod for anyone curious.

Thanks!

Posted on Apr 13, 2022 3:27 AM

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User profile for user: JovonaP.
JovonaP.
User level: Community Specialist

Posted on Apr 14, 2022 6:58 AM

Hello _madis0n,


Thanks for using Apple Support Communities. We're happy to look into this issue with you. The steps in the following resource can help when the HomePod isn't working as expected:

If HomePod mini or HomePod isn't responding


Let us know the results. Be sure to include any other troubleshooting steps that you may have tried.


Have a nice day!

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User profile for user: JovonaP.
JovonaP.
User level: Community Specialist

Apr 14, 2022 6:58 AM in response to _madis0n

Hello _madis0n,


Thanks for using Apple Support Communities. We're happy to look into this issue with you. The steps in the following resource can help when the HomePod isn't working as expected:

If HomePod mini or HomePod isn't responding


Let us know the results. Be sure to include any other troubleshooting steps that you may have tried.


Have a nice day!

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HomePod Going Silent

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