You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Recently, I cannot give the app access to the microphone, so I can't make calls or record / take photos through them. The access sliders are locked (gray and not moving when clicked) and there are no requests for access displayed. I am also unable to give access to the microphone after entering the application options - this option is not displayed at all.
I think we misunderstood a bit. I have already used the instructions available on the internet and it was not my problem. I do not have access to change the microphone options at all. When I go to the indicated location Privacy -> Microphone I cannot do anything. It's like the buttons are locked. In new apps, on the other hand, the option to grant a microphone does not appear, and where it is granted, I cannot change it. I attach pictures to the problem.
• Privacy > Microphone
• New apps with no access granted
• Apps with granted access (I don't know if problem appeared now or been there earlier)
I think we misunderstood a bit. I have already used the instructions available on the internet and it was not my problem. I do not have access to change the microphone options at all. When I go to the indicated location Privacy -> Microphone I cannot do anything. It's like the buttons are locked. In new apps, on the other hand, the option to grant a microphone does not appear, and where it is granted, I cannot change it. I attach pictures to the problem.
• Privacy > Microphone
• New apps with no access granted
• Apps with granted access (I don't know if problem appeared now or been there earlier)
Thank you very much!
This solution worked and only showed my lack of memory about this feature.... Everything is working properly now, so I'm happy. Again, thank you very much for your help and your time!
rejmonth,
We suggest checking to see if you have any restrictions that may be blocking access to these settings. You can find steps for doing so here: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
Let us know the results.
Take care.
Hello rejmonth,
You can find steps to allow access to hardware features in this user guide: Control access to hardware features on iPhone
If the behavior persists we recommend contacting the developer of the app directly. You can do so with these steps: How to contact an app developer
Regards.
Giving access to microphone for applications
