can't login to apple id

Question

can't login to apple id

My 2nd time asking, I had an apple Id since I got my first ipad air, and I had to reset it cause it was full, it logged out my apple id, now to log in, I need a phone number, which doesn't work anymore, I remember the email and password, I have ipad air and I cannot use account recovery because I need IPadOS 15 or macOS Monterey, I have neither of those, ipad air last update is iOS 12.5.5, I spent money on this account, is there a way to get my account back with a different phone number?

iPad Air Wi-Fi, Cellular

Posted on Apr 24, 2022 1:15 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

684,525 points

Apr 24, 2022 9:23 AM in response to HusseinAbdelaziz

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication. *

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Answer 2

Raicya

Level 10

208,965 points

Apr 24, 2022 2:00 AM in response to HusseinAbdelaziz

can't login to apple id

I remember the email and password,

If you remember your email and password, then you should be able to login.

Or do you mean can't login to iCloud?

ipad air last update is iOS 12.5.5,

See -> If you can't connect or sign in to iCloud

If you can't connect or sign in to iCloud - Apple Support

Take a look at this link -> System requirements for iCloud

System requirements for iCloud – Apple Support (UK)

For older iOS / iPadOS version, the accessibility to iCloud is limited.

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Answer 3

Eric Root

Level 10

684,525 points

Apr 25, 2022 10:44 AM in response to HusseinAbdelaziz

The account recovery article below doesn't say you need IOS 15. You do have to have 2 Factor Authentication enabled.

How to use account recovery when you can’t reset your Apple ID password - Apple Support

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Answer 4

Eric Root

Level 10

684,525 points

Apr 25, 2022 5:51 PM in response to HusseinAbdelaziz

Read the article. You don't need IOS 15.

Since you don't have the phone, did you read this link about getting a verification code?

Verification code - how to get one and sign in with two-factor authentication. *

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Answer 5

Apr 24, 2022 6:34 AM in response to Raicya

Not helping, I can't even connect to the apple id here, I can't sign in, it asks me for a phone number which I don't have anymore, and I had icloud when I was using iOS 12.5.5, but that's not what im on about, I want to log in to my old apple id, but I can't cause of the old phone number which doesn't work anymore

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Answer 6

Apr 25, 2022 5:35 PM in response to Eric Root

you sure? And what will account recovery even do? If it resets password or email I don't need it, cause I know both of them.

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Answer 7

Apr 25, 2022 12:40 AM in response to Eric Root

That's the 2nd time you sent me this, I told you it won't work I need iOS 15

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can't login to apple id

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