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Level 1

4 points

Did backup and update still can’t use face id

Phone will not let me use Face ID to use phone. Did backup and went to general and all updates done

Posted on Apr 24, 2022 7:21 AM

Top-ranking reply

Level 9

56,105 points

Posted on Apr 24, 2022 2:07 PM

Face ID issues that are triggered by a software update usually requires service.

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Repair Request.

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