You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IMac has begun to require computer's password when coming out of "sleep" mode

I have a 21.5 inch IMac I purchased last fall which runs on OS 11.6.5, which is what it came with.


In Preferences/Security/General in "Security and Privacy" I do not have "requires password after sleep or screen saver begins" checked.


For the past many months I've had no problems. It's only been after I shut down and restart the computer that I've been asked for my computer password. But suddenly for some reason that's changed. Now everytime I come back to my computer and wake it from sleep mode it requires that password.


What could be going wrong? I really don't want to have to keep having to use my password to regain access to my computer.


Thanks.


John

iMac Line (2012 and Later)

Posted on Apr 24, 2022 7:48 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2022 8:04 AM

 1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


3 - Does the issue present in this mode ?


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.

8 replies
Question marked as Top-ranking reply

Apr 24, 2022 8:04 AM in response to campbellstreet

 1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


3 - Does the issue present in this mode ?


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.

IMac has begun to require computer's password when coming out of "sleep" mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.