You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Pro keyboard

iPad Pro Keyboard no longer presents when I follow a link and need to enter information. Help!

Posted on Apr 24, 2022 10:18 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2022 10:47 AM

Thanks.


Let's try a simple Forced Restart:


Force restart iPad - Apple Support

3 replies

Apr 24, 2022 10:31 AM in response to lobsterghost1

Hah! Question is posted twice because it didn’t show as posted the first time- it said I was ‘timed out’. Anyway, I had to switch to my phone to reply to you because my onscreen keyboard didn’t present when I followed the link in the email that told me you replied.

So, the issue is that my onscreen keyboard doesn’t present when I am following an email link. This is a new issue for my iPad Pro, and was never an issue in the past.

iPad Pro keyboard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.