You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

stolen iPhone

my phone was stolen and it isn't coming up on find my iPhone, so i cant shut it down or find it. is there another way i can find it?

iPhone 11, iOS 15

Posted on Apr 26, 2022 1:43 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2022 2:19 AM

Learn more about how use the Find My App

Find My - Official Apple Support

Then look at this Apple article and my additional advice below it:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support (UK)

Tracking lost or stolen phones

The 'Find My' tracking is to help you discover if you left your phone in the office or the restaurant. Lost or Stolen phones are rarely ever seen again.

Risk mitigation

Get your provider to

Cancel your SIM.

Send you a replacement SIM on same number.

You can then put the SIM in another iPhone to get the codes you will need.

Phishing warning

Its possible for a thief to obtain your phone number particularly if you did not have a PIN set on the SIM. So do not respond to texts to sign into your account! They are NOT from Apple.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Resign to the fact that if you had a passcode set and you do not provide your Apple ID via phishing texts then your data is safe but you may never see the phone again.



1 reply
Question marked as Top-ranking reply

Apr 26, 2022 2:19 AM in response to 1289iphone

Learn more about how use the Find My App

Find My - Official Apple Support

Then look at this Apple article and my additional advice below it:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support (UK)

Tracking lost or stolen phones

The 'Find My' tracking is to help you discover if you left your phone in the office or the restaurant. Lost or Stolen phones are rarely ever seen again.

Risk mitigation

Get your provider to

Cancel your SIM.

Send you a replacement SIM on same number.

You can then put the SIM in another iPhone to get the codes you will need.

Phishing warning

Its possible for a thief to obtain your phone number particularly if you did not have a PIN set on the SIM. So do not respond to texts to sign into your account! They are NOT from Apple.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Resign to the fact that if you had a passcode set and you do not provide your Apple ID via phishing texts then your data is safe but you may never see the phone again.



stolen iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.