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Level 1

4 points

Apple TV app

I have an iPhone and Apple TV on Xfinity. But every time I switch rooms I have to sign in again. How do I fix this with one Apple ID?

unknown,

Posted on Apr 28, 2022 6:17 AM

Top-ranking reply

Community+ 2024

Level 10

142,680 points

Posted on Apr 28, 2022 7:17 PM

If there are multiple accounts on the Apple TV app on these devices, then you’ll have to switch to the intended account first.

If there is one account, then it should indeed remember.

Contact Apple Support if it doesn’t work for you like that.

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3 replies

Top-ranking reply

Community+ 2024

Level 10

142,680 points

If there are multiple accounts on the Apple TV app on these devices, then you’ll have to switch to the intended account first.

If there is one account, then it should indeed remember.

Contact Apple Support if it doesn’t work for you like that.

Level 1

4 points

Switch rooms = when I watch something in my room. Then decide to finish watching in the family room. I have to sign in again. And Vice versa.

you would think it would remember.

btw I’m using Apple TV app on xfinity cable boxes in both rooms.

switch rooms

Can you elaborate?

The Apple TV+ app on each device should remember the sign-in, unless you signed out.

Contact Apple Support if it doesn’t work for you like that.

Apple TV app