We received a bill on our credit card statement for $71.99 reference 3108 to Itunes Music Store. But there is no purchase listed on my phone. Can you help me?

We received a bill on our VISA credit card statement for $71.99 purchased 4/14/22 But there is no purchase listed on my phone. Can you help me?

iPhone 11

Posted on Apr 29, 2022 12:26 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2022 1:01 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support or go to Subscriptions and Billing - Official Apple Support


1 reply
Question marked as Top-ranking reply

Apr 29, 2022 1:01 PM in response to MBTCA1961

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support or go to Subscriptions and Billing - Official Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

We received a bill on our credit card statement for $71.99 reference 3108 to Itunes Music Store. But there is no purchase listed on my phone. Can you help me?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.