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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
All of a sudden I can’t play video on my iPhone. When I touch play I just get the spinning circle. Then eventually am error message from the app I’m in. I’ve tried prime video, Hulu, some other tv apps, even You Tube. I installed iOS 15.4.1 about a week ago but this just happened as of yesterday
iPhone 7 Plus
Found the problem . My WiFi was working ok; I was able to surf the Internet (and arrive here for example) while I was experiencing the no-play-video, but when I disconnected my Apple In-Lightning Jack earbuds everything worked fine. So now I want to find out why this was! I think it would be less confusing if I start another thread focused on why my film files or streaming only work if I don’t have wire-connected earbuds on. Which actually makes the earbuds barely useful)
Found the problem . My WiFi was working ok; I was able to surf the Internet (and arrive here for example) while I was experiencing the no-play-video, but when I disconnected my Apple In-Lightning Jack earbuds everything worked fine. So now I want to find out why this was! I think it would be less confusing if I start another thread focused on why my film files or streaming only work if I don’t have wire-connected earbuds on. Which actually makes the earbuds barely useful)
Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Check also the Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
If they are On, turn Off Hotspot & VPN.
Video not working in any app
