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Hi , I went to upload photos from camera to my iPad 2 air the other day but went I connected the Apple Card reader a message came up on screen of my iPad saying this device is not compatible with this device ….. which when I used it last yr it worked but I have done a few updates since on my iPad .
how can I sort this ? And wander if I bought a new apple card reader will it sort this or is tec issue since the last few updates ?
iPad Air 2, iPadOS 15
If you are experiencing unusual behaviour with a “known good” Apple Lightning SD Card Reader, performing a forced-restart of your iPad may help:
If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Card Reader:
If you are experiencing unusual behaviour with a “known good” Apple Lightning SD Card Reader, performing a forced-restart of your iPad may help:
If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Card Reader:
Sd card reader
