No video only audio
I recently updated my iOS to 15.4 am using an iPhone 7plus I can only hear audio with no video when I play videos online
User profile for user:
chuckbl
User level:
Community Specialist
Hello green184,
Let's start by getting your iPhone 7 Plus updated to the latest iOS 15.4.1 using the steps below:
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see two software update options available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
You can also find those steps in this article: Update your iPhone, iPad, or iPod touch
That should help to further isolate a potential software conflict.
If that behavior still continues, does this happen with multiple websites and web browsers?
Take care.