I have just received an unrecognized payment on my credit card statement

Look here, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

Subscriptions and Billing - Official Apple Support

Hey there,

See ☞ If you see 'apple.com/bill' on your billing statement - Apple Support

MoG9191 Said:

"I have just received an unrecognized payment on my credit card statement: Just received a deduction from my credit card to APPLE.COM/BILL and I don’t have any subscriptions, and no one else is using my credit card. I am trying to contact support to no avail."

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Try a Chat Session with Apple:

To contact Apple Support, try performing a chat session with Apple Support.

Setting Up the Chat Session:

1. Go to: support.apple.com
2. Scroll Down to "Tell us how we can help"
3. Select: Get Support
4. Keep Selecting: items, until you get a chat option.
5. Proceed from there as Necessary

MoG9191 Said:

"I have just received an unrecognized payment on my credit card statement: I have been trying to do this for the last 30 mins and I cannot get a chat started with them. I keep on selecting different options and then I cannot go further."

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Use a Computer for this:

Perform setting this up, using a computer, as it would be more user-friendly doing so. You may have to wait a few hours, until Apple Removes you consistent unsuccessful activity. If you have a friend, then ask them to perform the chat session, seeing if Apple can call you.