You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not receiving a message for “Ask to buy”

When my child wants an app she has to ask for permission.

But we don’t get an message to authorise the download.


I have checked the:

Ask to by —> turned on

My apple id for the family and in the app store is the same.


What can I do to fix this?

iPad Pro, iPadOS 15

Posted on May 8, 2022 1:17 AM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2022 2:16 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If Ask to Buy isn't working - Apple Support, I suggest that you contact Apple Support directly, using this link:--> Get Support

Regards

Giulio


1 reply

Not receiving a message for “Ask to buy”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.