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Cannot connect to the App Store, iTunes store or any other apps.

For example it shows "Cannot connect to the App store". Tried the steps Apple Support gave (update your software, check the date and time..) but still not working.

iPhone 13 Pro

Posted on May 8, 2022 1:49 AM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2022 7:56 AM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

4 replies
Question marked as Top-ranking reply

May 8, 2022 7:56 AM in response to hhhetaaa

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Cannot connect to the App Store, iTunes store or any other apps.

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