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I tried to download a photo attached in an email on my iPhone but it doesn't appear in my photo roll. where did it go? I tapped the photo, then the icon at the bottom---save image and nothing appears in my photos. should be really simple.
iPhone 7, iOS 15
You may want to look in the Recents album in Photos. If someone sent you a very old photo, the photo may have a very old capture date assigned and it might be shown in the library at an older date from years ago. in recents it will appear at the bottom of the album, independent of the capture date.
If the photo does not appear at all, save it again in Files, so you can examine the format - perhaps the photo is in a format, that Photos cannot handle.
You may want to look in the Recents album in Photos. If someone sent you a very old photo, the photo may have a very old capture date assigned and it might be shown in the library at an older date from years ago. in recents it will appear at the bottom of the album, independent of the capture date.
If the photo does not appear at all, save it again in Files, so you can examine the format - perhaps the photo is in a format, that Photos cannot handle.
Hi kzaztzize,
Welcome to the Apple Community
Seems Photos saved from eMail attachments are saved to the Photos app. itself,
so the photo you saved would be there.
See:
Download email attachments in Mail on iPhone – Apple Support
For Photos received in Messages:
See:
View photos and videos shared with you on iPhone – Apple Support
All the best :-)
kzaztzize Said:
"downloading photos from email to photos: I tried to download a photo attached in an email on my iPhone but it doesn't appear in my photo roll. where did it go? I tapped the photo, then the icon at the bottom---save image and nothing appears in my photos. should be really simple."
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Troubleshooting Lost Photos:
A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support
B. Look in the eMail App:
What's the App? Were you using Mail? Or was it an app from the eMailProvider (i.e. gmail). Look in the
C. Check iCloud Directly:
Verify if they reside in iCloud Photos. Log in here: https://www.icloud.com/photos
Thank you so much. It was in the recents album. I’ve never put photos in albums before so I hadn’t thought to look that way.
downloading photos from email to photos
