Unable to sign in to the iTunes Store
I am unable to sign in to iTunes Store on my phone, it only asks me for my password and not my Apple ID but when I enter the password it says wrong Apple ID how do I fix it?
iPhone 6s, iOS 14
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I am unable to sign in to iTunes Store on my phone, it only asks me for my password and not my Apple ID but when I enter the password it says wrong Apple ID how do I fix it?
iPhone 6s, iOS 14
Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Have you forgotten your Apple ID?, Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
If you've forgotten your Apple ID email address or phone number
If you've forgotten your Apple ID email address or phone number – Apple Support (UK)
Have you forgotten your password? -> See this Apple article: If you forgot your Apple ID password
If you forgot your Apple ID password - Apple Support
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
If you tried all of the above steps and you still can’t connect, contact Apple Support.
Unable to sign in to the iTunes Store