Mail app sub folders disappeared

I’ve removed and re-added a few times now. I’ve switched my phone off several times and reset network settings.

if I delete the mail app will it delete all my other email accounts? I don’t want to find myself in a worse off position as I’ve got quite a few email addresses with sub folders.

I’ve just found I’ve lost sub folders on another email address as well.

thanks

I know, it’s just plain weird.

no vpn or security apps.

it’s like something has just changed within the Mail app.

I tried switching off the mail accounts and then deleted the app.

once I then re-added them the sub folder disappeared off my other iPhone.

I’ve managed to set the email account up on a spare iPhone that I can tether to, but it’s blinking frustrating that it’s just suddenly stopped working.

I’ve got about 20GB of storage left on the phone, as I did wonder at one point of storage was an issue.

my last resort is to delete all the mail accounts completely that I added and then delete the app. Then restart the phone and clear any network settings.

then try and add them again.

Failing that can I go in to apple do you think?

hi

Yes, I switched it off and went and had a brew before attempting to download the app again and re-add the accounts.

I’ve dug out my old iPhone 7 and got it on that for now. It will only on WiFi but that’s better than my current situation.

At the weekend I think I might need to resort to resetting my phone and starting from scratch 😩

I tried deleting it, but when I re-added the account I had the same problem.

what’s more frustrating is that when I did the removal of the app on my personal phone it has someone now removed the sub folders from my work phone as well. So now I’ve lost sub folders on both phones!

they are still on my laptop so I know they still exist.

and I’ve managed to add the email accounts on my husbands ipad without a problem, and also an old surplus iPhone.

what the heck is going on…

I’ve repeated the prices today and it’s working on one phone so I’m sticking with that for now.

I’ve got a week off soon and will mess with it then.

oh the stress of it all haha.

thanks everyone who commented.

Hi

thanks for your reply.

yes it’s definitely set to no limit.

I’ve just tried it on my iPad and it worked so now I’m even more baffled.

Losing my other sub folders for other email accounts haha.

I will give it a whirl

thanks

:)