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wifi status - off I am not able to connect to Wi-Fi. The Wi-Fi network Status: is "Off" and when I click on "Turn Wi-Fi On" it does not respond.
I am not able to connect to Wi-Fi. The Wi-Fi network Status: is "Off" and when I click on "Turn Wi-Fi On" it does not respond.
Tried : 1. restarting imac and route
need help. Thank u in advance
iMac Line (2012 and Later)
Lets do this, please provide an EtreCheck report of your system so we can look for any obvious issues. You can use your Ethernet connection to downlead the app.
It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211
Has this iMac been opened up for service or an upgrade?
If so, then perhaps something was left disconnecting or was damaged.
In addition to running EtreCheck as suggested by rkaufmann87, you might also want to run the Apple Diagnostics Test.
Please follow the steps in If your Mac isn't connecting to the internet over Wi-Fi - Apple Support
Okay, please reset your modem (do that first) then reset the router and then try connecting the iMac.
Yes, I got the other devices connect however please do this and it should connect.
Also, by chance do you have any of the following installed on the iMac?
Yes, reset modem, router and turn on iMac.
The Wi-Fi is gray out with a slash bar, and I have to Turn on Wi-Fi. Still same issue.
All Apple Devices connected and no issue.
except IMac Wi-Fi NO connection.
Last time I brought in apple store for check and repair, they found nothing wrong.
No upgrade.
After 2 weeks the issue came back again, Wi-Fi is OFF when turning on, need to turn on manually.
Cannot access ApplecDiagnostic too.
Gray out Wi-Fi with a back slash bar
only option I get:
wifi button for switching Off and On
other
Network Preferences
Tried Apple Diagnostics-Intel Process
No space bar display
Only Globe turning around wifi (gray out) Choose Network with up/down option
selected showed checked mark and X, below with ...
nothing happens globe just keep turning around
Just an update, it was a hardware issue with my wifi card no longer functioning. I reached out to Apple Support we did the same test you guys suggested and the conclusion was the wifi was busted.
Apple Tech Support suggests bringing IMAC 2015 late model to a local Apple Store and have the Wifi card replaced.
Total cost $515.33 parts/labor/taxes included.
It took 5 business days for turn around and now its working smoothly.
Thank you for the help den.thed and rkaufmann87
I have tried those step and my diagnostic tools even not showing up.
My MacBook Pro M1 and Pro, iPads and iPhone connects with router.
No third party anti-virus, cleaning, vpn app.
I will keep u update once I set up to Ethernet connection and download Etrecheck app.
Tnxs for help
Apple Diagnostics Results: No issue found
Reference Code: ADP000
You're welcome.
Sorry that you had to go thru all of that, but glad to hear that it is fixed.
Apple Tech Support replaced my busted wifi card.
Thank you for the help.
Well glad you took it in and got repaired. Lets hope it lasts another 5+ years.
IMAC 2015 os monterey unable to connect with WIFI
