You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have received an email from apple saying that my Icloud susbscribtion payment failed and I need to update my payment settings. Also it shows in my setting “update payment details”, I have not changed my card and has not expired yet and I have enough money. When I go to manage payments my card is still there. I don’t know what else to do!!
Good to hear that it worked 👍
I don't think it's a bug, the change/update of the payment method process takes time to be processed, it needs to be done securely.
The distance from where you live to the Apple server & the network speed also play a role.
BTW, don't forget to do the software update.
Thanks for your feedback & you're welcome.
Good to hear that it worked 👍
I don't think it's a bug, the change/update of the payment method process takes time to be processed, it needs to be done securely.
The distance from where you live to the Apple server & the network speed also play a role.
BTW, don't forget to do the software update.
Thanks for your feedback & you're welcome.
Try also to optimize the range of the mobile network, see this Apple article:
If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
& charge the battery > 70%.
See the following Apple articles:
Manage and use your Apple ID
Manage and use your Apple ID – Apple Support (UK)
Recognize and avoid phishing messages, phony support calls, and other scams
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If you think your Apple ID has been compromised
If you think your Apple ID has been compromised - Apple Support
Identify legitimate emails from the App Store or iTunes Store ->
Identify legitimate emails from the App Store or iTunes Store – Apple Support (UK)
OK, thanks for your feedback.
Try this -> Sign in to your Apple ID account page and edit / update your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Or -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
Thank you. It worked now. I tried removing the card but it didn’t work. Then I tried adding the card as a new card which basically took time and then I had to cancel. But when I went back it worked. Don’t know how and why, could be a bug or something.
anyways thank you
It is not phishing email. It is in my settings as well. Please see the attached picture.
Update Payment
