You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wells Fargo issue

As a lot of others, two days ago my older Mac/Safari quit loading Wells Fargo after I log in. I have MacOS Big Sur and Version 15.5 Safari. I have tried everything except downloading another browser. Is that my only solution? Wells Fargo claims it is not their issue. Really frustrating after being able to log on for years. All my other bank websites open no problem. Any solutions? Thank you.

iMac 21.5″, macOS 11.6

Posted on May 24, 2022 5:16 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2022 5:53 AM

Go step by step and test.


1. Force Quit Safari, launch Safari holding the Shift key down.

    How to force an app to quit on your Mac - Apple Support

    About pop-up ads and windows in Safari - Apple Support


2. Startup in Safe Mode. 

   Start up your Mac in safe mode - Apple Support.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. Clear History

    Clear your browsing history in Safari on Mac - Apple Support

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


2 replies
Question marked as Top-ranking reply

May 24, 2022 5:53 AM in response to RindyO

Go step by step and test.


1. Force Quit Safari, launch Safari holding the Shift key down.

    How to force an app to quit on your Mac - Apple Support

    About pop-up ads and windows in Safari - Apple Support


2. Startup in Safe Mode. 

   Start up your Mac in safe mode - Apple Support.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. Clear History

    Clear your browsing history in Safari on Mac - Apple Support

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


Wells Fargo issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.