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Refund

Can I please get my refund I never meant to purchase this song twice?!

Posted on May 24, 2022 10:17 PM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2022 10:31 PM

Hi janaka,

Welcome to the Apple Community.


As we are all Apple users, like yourself, in this community,

we have no access to your accounts or details.


Apple support have an article online (link below) that can help you apply for a refund.


Request a refund for apps or content that you bought from Apple – Apple Support


All the best :-)


2 replies
Question marked as Top-ranking reply

May 24, 2022 10:31 PM in response to jananka

Hi janaka,

Welcome to the Apple Community.


As we are all Apple users, like yourself, in this community,

we have no access to your accounts or details.


Apple support have an article online (link below) that can help you apply for a refund.


Request a refund for apps or content that you bought from Apple – Apple Support


All the best :-)


May 24, 2022 10:33 PM in response to jananka

jananka Said:

"Refund: Can I please get my refund I never meant to purchase this song twice?!"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Refund

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