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Mail app

The mail app keeps wanting my new password for hotmail but won't accept it. I can login to hotmail using webmail and the new password. How do I get the Mail app work?

MacBook Pro 13″, macOS 12.4

Posted on May 28, 2022 7:19 AM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2022 7:39 AM

cd_1208 wrote:

The mail app keeps wanting my new password for hotmail but won't accept it. I can login to hotmail using webmail and the new password. How do I get the Mail app work?




For problem accounts the go to way to sort things out is to delete the account, then add it back.


Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

• IMAP accounts stay on the server, so no local loss, when you re-sync

• POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

• "On My Mac" is just that, local folders you created and moved mail into. So no loss




if you still have an issue here verify you have Safari set as the default browser and test...


You can try the Mail set up wizard Mail - Official Apple Support




2 replies
Question marked as Top-ranking reply

May 28, 2022 7:39 AM in response to cd_1208

cd_1208 wrote:

The mail app keeps wanting my new password for hotmail but won't accept it. I can login to hotmail using webmail and the new password. How do I get the Mail app work?




For problem accounts the go to way to sort things out is to delete the account, then add it back.


Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

• IMAP accounts stay on the server, so no local loss, when you re-sync

• POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

• "On My Mac" is just that, local folders you created and moved mail into. So no loss




if you still have an issue here verify you have Safari set as the default browser and test...


You can try the Mail set up wizard Mail - Official Apple Support




Mail app

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