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How to fix "Email frozen in gray screen"?

I have an iPhone 13 Promax and suddenly the email is frozen in a gray screen and says “select messages to delete or move”, but won’t let me do anything. Emails are still updating but I can’t open them or get out of this mode it is in.


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on May 28, 2022 7:27 AM

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Question marked as Top-ranking reply

Posted on May 29, 2022 9:04 AM

Greetings J3an3t,


If the Mail app is not performing as expected, follow the guidance found here:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Take care.

1 reply

How to fix "Email frozen in gray screen"?

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