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Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
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trying to restore an ipad as its diasbled, the restore stops at about 80% and im wondering could it be because there is only 2 gig of storage left but its trying it install a 4 gig update, if this is the problem is there any way to delete everything before it gets restored?
Assuming your iPad is disabled, you had to use the restore button, (not update), as per these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):
If your device is running iOS 15.2/iPadOS 15.2 or later, AND if you have created a backup to iCloud, you don't need a computer:--> How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.
Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.
These are the instructions to re-gain access to your iPhone/iPad:
If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support
If it is an iPad:--> If you forgot your iPad passcode - Apple Support
Also, take a look at this support video about the same matter (for both iPhone and iPad):
https://www.youtube.com/watch?v=7s8-zLG9ySQ
Regards
Giulio
Assuming your iPad is disabled, you had to use the restore button, (not update), as per these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):
If your device is running iOS 15.2/iPadOS 15.2 or later, AND if you have created a backup to iCloud, you don't need a computer:--> How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.
Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.
These are the instructions to re-gain access to your iPhone/iPad:
If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support
If it is an iPad:--> If you forgot your iPad passcode - Apple Support
Also, take a look at this support video about the same matter (for both iPhone and iPad):
https://www.youtube.com/watch?v=7s8-zLG9ySQ
Regards
Giulio
If your internal storage is full, your only option is to better manage the storage that you have - and delete unused Apps or unneeded data.
These support pages should prove to be helpful:
About storage on your device and in iCloud – Apple Support
What's the difference between device storage and iCloud storage? – Apple Support
Manage your iCloud storage – Apple Support
How to check the storage on your iPhone, iPad and iPod touch – Apple Support
Clear Other storage on your iPhone or iPad - Apple Support
“Offloading” Apps can be a helpful method of creating temporary space for the software update.
https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/
Additional information about creating sufficient space for installation of a software update can be found here:
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
Updating your iPad using a PC or Mac computer can reduce the amount of free-space necessary to perform the update - as the initial download, unpacking and verification is performed on the computer prior to installation. However, even this method is not possible if your iPad has too little free space.
If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process to recover use of the iPad:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
ipad restore
