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Level 1

4 points

"erase all content and settings" not an option

I have a MacBook Pro 2017 running on macOS Monterey and it does not give me the "erase all content and settings." It is up to date. Suggestions?

MacBook Pro 13″, macOS 12.4

Posted on Jun 1, 2022 5:12 PM

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Community+ 2024

Level 10

188,328 points

Posted on Jun 1, 2022 5:30 PM

mattwear wrote:

I have a MacBook Pro 2017 running on macOS Monterey and it does not give me the "erase all content and settings." It is up to date. Suggestions?

Your 2017 has a T1 chip, so it does not qualify for that particular feature...

See "If you can't use Erase All Content and Settings"

Alternative:

Erase and reinstall macOS - Apple Support - Erase and reinstall macOS - Apple Support

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