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Multiple Home Kit hubs not responding

As of May 28, 3 of 4 home kit hubs I have are not responding:

  1. My Q Home Bridge
  2. Ecobee Thermostat
  3. Logitech Circle View Doorbell


Only hub currently working is Lutron Caseta. I have reset and reinstalled #1 and #3 multiple times, only to have them go back to "No Response" state within a few hours. All of these hubs were working consistently since initial install. No internet service or hardware changes were made recently.

Posted on Jun 3, 2022 10:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2022 12:07 PM

Hello Smack21,


Welcome to Apple Support Communities!

We found some steps here to assist with your issue:

"If your home hub isn't working as expected

This Apple Support page has the full details: Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub - Apple Support


You might also reach out to the manufacturers for these devices if the issue continues with them specifically.

We hope this helps.

Cheers!

2 replies
Question marked as Top-ranking reply

Jun 4, 2022 12:07 PM in response to Smack21

Hello Smack21,


Welcome to Apple Support Communities!

We found some steps here to assist with your issue:

"If your home hub isn't working as expected

This Apple Support page has the full details: Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub - Apple Support


You might also reach out to the manufacturers for these devices if the issue continues with them specifically.

We hope this helps.

Cheers!

Jun 4, 2022 12:13 PM in response to justin_900

Thanks Justin900. I was able to solve my issues by turning off home hub on all iPads/Apple TVs and then turning back on for AppleTv 4k only. Then updated firmware in my router and wireless access point. Restarted all internet components and everything is stable now.


I don’t know why I suddenly started having issues but glad everything is working now.

Multiple Home Kit hubs not responding

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