You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: ImSpike
ImSpike Author
User level: Level 1
14 points

Account Issues/Problems

Why does my Account Information (on my Dell notebook computer) say I have “Computer Authorizations: 3 computers are authored to play content purchased with this Apple ID” when I only have ONE (1) [notebook] computer?



Also, when I click on “Manage Devices” next to “Managed Devices: 2 devices are associated with this Apple ID and can download purchases or subscription content.” why does it ONLY list my iPad & notebook computer but NOT my iPhone?



Additionally, why do I need a two-factor verification code EVERY SINGLE TIME that I log-in to my account (on my Dell notebook computer)?  It is very frustrating that I can’t do anything without having to jump through hoops!

Posted on Jun 5, 2022 11:32 AM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,609 points

Posted on Jun 5, 2022 1:52 PM

See if anything here helps.


iTunes – Authorize/Deauthorize computer


iTunes - View and remove your associated devices


If the iPhone is using the same Apple ID, try signing out of the iPhone, restart, and sign back in.

View in context

Similar questions

4 replies
User profile for user: ImSpike
ImSpike Author
User level: Level 1
14 points

Jun 5, 2022 3:17 PM in response to Eric Root

I don’t see how that helps.


1) Why would I want to Deauthorize a computer just to re-authorize it again.


2) I only have one (1) [notebook] computer so I don't know why there are three (3) listed.


3) It does not make any sense why a device wouldn't be listed when they are in fact [both] associated with my Apple ID.


I have had this problem before & it is unacceptable that this keeps happening.

Reply
User profile for user: ImSpike
ImSpike Author
User level: Level 1
14 points

Jun 6, 2022 5:18 AM in response to Eric Root

Hum, I don’t now which “the other two computers” are much less “the current one”.  I had been told before that if/when I do something (I don’t even know/understand what) Apple recognizes it as a different computer so there is no way to stop/prevent it from happening.  You can’t make sense out of nonsense.  How, exactly, does deauthorizing non-existent computers prevent more non-existent computers from appearing?  Therefore, [simply] deauthorizing “the other two computers” does not solve/fix the problem….hence, that’s useless to me when it would only happen again (as I had clearly stated previously).

Reply

Account Issues/Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up