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Tom2154 Author

Level 1

31 points

Minor Grand Daughter Apple ID continues to say Verification Failed

I created an Apple ID for my minor grand daughter to use my old iPad. I restored my old iPad to the original condition then set it up for her. I established and Apple ID for her according to the directions for setting up and ID for a minor child. It worked when I first set it up.

Now, when she goes to the App Store, it asks her to sign in with her Apple ID and when she does it says "Verification Failed - this Apple ID is not active." Then it continues to ask for her Apple ID Password, and each time it says "Verification Failed - the Apple ID is not active."

What now?

iPad Air 5 Wi-Fi

Posted on Jun 10, 2022 8:03 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

124,705 points

Posted on Jun 10, 2022 8:13 PM

Ensure that there are no add-on VPN client apps, and no added “security” apps installed. If any are installed, remove those apps, restart, and try again. Failing that, contact Apple Support.

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Minor Grand Daughter Apple ID continues to say Verification Failed

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