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photos from iCloud

I recently got the new iPhone 13 pro max and backed up my old phone 11 premix in store to the iCloud but I am missing pictures from the last 2 years on my new phone. How do I get those pictures back? please help

Posted on Jun 13, 2022 8:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2022 9:23 PM

user9836 Said:

"photos from iCloud: I do not have the old phone. It was traded in at an apple store"

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Troubleshooting Lost Photos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(


Four Tactics to Try:


A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check iCloud Directly:

See if they reside in iCloud Photos. Log in here: https://www.icloud.com/photos


C. Use a Time Machine Backup:

Did you backup your Mac, recently? If so, then restore your Mac from that. You'd backup you Mac prior to doing so, and then restore your data from the backup you just created, through use of Migration Assistant.


D. Where Else to Check:

  • PC
  • PDA
  • eMail
  • Mac Device
  • Cloud Storage
  • Android Phone
  • USB Flash Drive
  • External Hard drive
  • Secure Digital Card
  • Compact Flash Card
3 replies
Question marked as Top-ranking reply

Jun 13, 2022 9:23 PM in response to user9836

user9836 Said:

"photos from iCloud: I do not have the old phone. It was traded in at an apple store"

-------


Troubleshooting Lost Photos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(


Four Tactics to Try:


A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check iCloud Directly:

See if they reside in iCloud Photos. Log in here: https://www.icloud.com/photos


C. Use a Time Machine Backup:

Did you backup your Mac, recently? If so, then restore your Mac from that. You'd backup you Mac prior to doing so, and then restore your data from the backup you just created, through use of Migration Assistant.


D. Where Else to Check:

  • PC
  • PDA
  • eMail
  • Mac Device
  • Cloud Storage
  • Android Phone
  • USB Flash Drive
  • External Hard drive
  • Secure Digital Card
  • Compact Flash Card

Jun 13, 2022 9:02 PM in response to user9836

user9836 Said:

"photos from iCloud: I recently got the new iPhone 13 pro max and backed up my old phone 11 premix in store to the iCloud but I am missing pictures from the last 2 years on my new phone. How do I get those pictures back? please help"

-------


Transferring Downloaded Photos:


Use Quick Start: Use Quick Start to Transfer Data to a new iPhone, iPad, or iPod touch - Apple Support

photos from iCloud

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