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Jim_dugan Author

Level 1

5 points

Is there a way to add a mac that was purchased from Amazon to Apple Business Manager without wiping it?

We have 3 macs running Monterey and I am trying to get the profile installed for them to be added to the Apple Business Manager. We purchased them from Amazon prior to having a business manager account set up. I see instructions to do it from a completely wiped system, which I want to avoid. In the Users section of Apple Business Manager, I see where it says "Enroll" device, and when I follow the instructions I get "Enrollment Failed. Please Try Again". Any ideas?

Posted on Jun 15, 2022 6:41 AM

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leroydouglas

Community+ 2024

Level 10

188,316 points

Posted on Jun 15, 2022 6:53 AM

Jim_dugan wrote:

We have 3 macs running Monterey and I am trying to get the profile installed for them to be added to the Apple Business Manager. We purchased them from Amazon prior to having a business manager account set up. I see instructions to do it from a completely wiped system, which I want to avoid. In the Users section of Apple Business Manager, I see where it says "Enroll" device, and when I follow the instructions I get "Enrollment Failed. Please Try Again". Any ideas?

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Is there a way to add a mac that was purchased from Amazon to Apple Business Manager without wiping it?

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