You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

What to do about not being able to use Face ID

Why can’t I use face id

iPhone 12, iOS 15

Posted on Jun 15, 2022 4:59 PM

Reply

Top-ranking reply

Level 10

210,728 points

Posted on Jun 15, 2022 5:01 PM

That is most likely a hardware failure. Use the Get Support link at the top of this page to discuss repair options with Apple.

View in context

Similar questions