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My iMac (2020) started crashing randomly last week. It flashes a screen with a blue apple logo and then goes to the login screen right after.
I have attached the report below. I hope someone can help. Thank you.
iMac 27″, macOS 10.13
Thank you for your due diligence and suppling the EtreCheck Report up-front.
This makes the whole process much easier 👍
Do not detect any specific major issue aside from OBS Studio possibly not totally compatible with Monterey
Problem: Computer is restarting
Description: Computer is rebooting randomly to login screen.
Major Issues:
Q - No Time Machine backup - Time Machine backup not found.
Backup: Time Machine Not Configured!
A - Any Non Replaceable Personal Data is worth protection. Under this setup, it appears the personal data is expendable
A - Do you have a Rescue Plan In-Place. This comprises having 3 Backups using 2 methods and 1 Off Site incase of Theft, Loss or Natural Disasters. A Time Machine Backup is very useful and can be used to Revert to Previous Working macOS.
For addition purposes - two Tested Clones each to separate external drives. This is insurance incase. At least one Tested Clone and / or Time Machine Backup should be Off - Site
Minor Issues:
Q - Stuck iCloud - This computer has pending iCloud transfers.
Q - iCloud Status: 30 pending files
A - Try signing out of iCloud completely. Restart computer and sign back into iCloud. We are trying to Force an upload and Sync with iCloud.
Q - Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
A - Self explanatory and the user may need to explore updates / upgrades to exiting Application or worse case, replacements
Q - Google Chrome.app
A - Personal Preference of the user though this Application is known to be a Memory Hog and reported to Harvest Personal Data for resale to highest bidders.
Alternative without the Google Aspect is www.brave.com
Q - 2022-06-22 00:28:47 OBS.app Hang (10 times)
Executable: /Applications/OBS.app
A - The macOS release of OBS Studio supports macOS 10.13 and newer. There are may versions between High Sierra released 2017 and Monterey released Oct 2021 https://obsproject.com/downloa
It maybe the source of the issue on this computer ?
To Test this possibility
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
Thank you for your due diligence and suppling the EtreCheck Report up-front.
This makes the whole process much easier 👍
Do not detect any specific major issue aside from OBS Studio possibly not totally compatible with Monterey
Problem: Computer is restarting
Description: Computer is rebooting randomly to login screen.
Major Issues:
Q - No Time Machine backup - Time Machine backup not found.
Backup: Time Machine Not Configured!
A - Any Non Replaceable Personal Data is worth protection. Under this setup, it appears the personal data is expendable
A - Do you have a Rescue Plan In-Place. This comprises having 3 Backups using 2 methods and 1 Off Site incase of Theft, Loss or Natural Disasters. A Time Machine Backup is very useful and can be used to Revert to Previous Working macOS.
For addition purposes - two Tested Clones each to separate external drives. This is insurance incase. At least one Tested Clone and / or Time Machine Backup should be Off - Site
Minor Issues:
Q - Stuck iCloud - This computer has pending iCloud transfers.
Q - iCloud Status: 30 pending files
A - Try signing out of iCloud completely. Restart computer and sign back into iCloud. We are trying to Force an upload and Sync with iCloud.
Q - Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
A - Self explanatory and the user may need to explore updates / upgrades to exiting Application or worse case, replacements
Q - Google Chrome.app
A - Personal Preference of the user though this Application is known to be a Memory Hog and reported to Harvest Personal Data for resale to highest bidders.
Alternative without the Google Aspect is www.brave.com
Q - 2022-06-22 00:28:47 OBS.app Hang (10 times)
Executable: /Applications/OBS.app
A - The macOS release of OBS Studio supports macOS 10.13 and newer. There are may versions between High Sierra released 2017 and Monterey released Oct 2021 https://obsproject.com/downloa
It maybe the source of the issue on this computer ?
To Test this possibility
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
iMac crashing randomly
