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Level 1

4 points

Hang

My i phone is hang and not performing well also the bettery is sudden decreases

Posted on Jun 22, 2022 8:42 PM

Top-ranking reply

Level 10

195,274 points

Posted on Jun 22, 2022 8:49 PM

savan263 Said:

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Q1. "Hang: My i phone is hang and not performing well"

A1. Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

Try the Tips at these Apple Support Links:

Q2. "also the bettery is sudden decreases"

Q2. View the Battery Health?:

When the Battery Health is 80% or lower, it is time for a new battery.

Is it less than 80%?

II. Get this Serviced:

You have a One-Year, Out-of-the-Box, Limited-Warranty. So, if less than 80% contact Apple Support, and see if you can get this serviced.

Apple Support Contact Information:

Apple Contact Us Info:
Contact Us - Choose Locations
Proceed from there as Necessary
NOTE: Due to the Coronavirus Pandemic, calls are taking a bit longer to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

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