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Please help! My MacBook Pro 13inch 2019 is stuck in a startup loop- the computer shows the Apple logo on startup, plays the startup noise, then immediately shuts down and about 10 seconds later does the same thing.
I can’t get the computer to startup in disk utility/recovery mode/safe mode or anything of the sort, and I’m starting to get really worried.
Has this ever happened to anyone else? Please help me!
MacBook Pro 13″, macOS 10.14
Galova wrote:
Please help! My MacBook Pro 13inch 2019 is stuck in a startup loop- the computer shows the Apple logo on startup, plays the startup noise, then immediately shuts down and about 10 seconds later does the same thing.
I can’t get the computer to startup in disk utility/recovery mode/safe mode or anything of the sort, and I’m starting to get really worried.
Has this ever happened to anyone else? Please help me!
Verify you are connected to power.
If your Mac doesn't turn on
If your Mac doesn't turn on - Apple Support
If your Mac doesn't start up all the way
If your Mac doesn't start up all the way - Apple Support
If your Mac starts up to an Apple logo or progress bar
If your Mac starts up to an Apple logo or progress bar - Apple Support
Can you run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.
Use Apple Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair - Official Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
Check your coverage
My Support - Official Apple Support
Galova wrote:
Please help! My MacBook Pro 13inch 2019 is stuck in a startup loop- the computer shows the Apple logo on startup, plays the startup noise, then immediately shuts down and about 10 seconds later does the same thing.
I can’t get the computer to startup in disk utility/recovery mode/safe mode or anything of the sort, and I’m starting to get really worried.
Has this ever happened to anyone else? Please help me!
Verify you are connected to power.
If your Mac doesn't turn on
If your Mac doesn't turn on - Apple Support
If your Mac doesn't start up all the way
If your Mac doesn't start up all the way - Apple Support
If your Mac starts up to an Apple logo or progress bar
If your Mac starts up to an Apple logo or progress bar - Apple Support
Can you run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.
Use Apple Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair - Official Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
Check your coverage
My Support - Official Apple Support
MacBook Pro stuck in startup loop
