You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

havent been able to update software on my Mac to monterey but finance can and they are the same mac's

can't seem to upgrade past high Sierra and my fiancé was able to update her Mac and we have the same mac's. she is like three upgrades ahead of me


MacBook Pro 13″, macOS 10.13

Posted on Jun 27, 2022 10:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2022 10:47 AM

If your MacBook Pro is a 2015 or later, you should be able to use the following instructions: How to upgrade to macOS Monterey - Apple Support

If that doesn't work, you may want to reply with more details about what happens when using those instructions.


The model year of a MacBook Pro is available at Apple menu > About This Mac.

A mid 2010 through late 2011 MacBook Pro can be upgraded to High Sierra 10.13.6 but no later version. See: How to get old versions of macOS - Apple Support

A mid 2012 through early 2013 MacBook Pro can be upgraded to Catalina 10.15.7 but no later. See: How to get old versions of macOS - Apple Support

A late 2013 and mid 2014 can be upgraded to the latest  version of Big Sur macOS 11 but no later. See: How to get old versions of macOS - Apple Support

An early 2015 or later can be upgraded to the current version of Monterey macOS 12. See: How to upgrade to macOS Monterey - Apple Support





1 reply
Question marked as Top-ranking reply

Jun 27, 2022 10:47 AM in response to unashameddisciple

If your MacBook Pro is a 2015 or later, you should be able to use the following instructions: How to upgrade to macOS Monterey - Apple Support

If that doesn't work, you may want to reply with more details about what happens when using those instructions.


The model year of a MacBook Pro is available at Apple menu > About This Mac.

A mid 2010 through late 2011 MacBook Pro can be upgraded to High Sierra 10.13.6 but no later version. See: How to get old versions of macOS - Apple Support

A mid 2012 through early 2013 MacBook Pro can be upgraded to Catalina 10.15.7 but no later. See: How to get old versions of macOS - Apple Support

A late 2013 and mid 2014 can be upgraded to the latest  version of Big Sur macOS 11 but no later. See: How to get old versions of macOS - Apple Support

An early 2015 or later can be upgraded to the current version of Monterey macOS 12. See: How to upgrade to macOS Monterey - Apple Support





havent been able to update software on my Mac to monterey but finance can and they are the same mac's

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.