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macOS Monterey update to 12.4

Software Update won't recognize my correct password even though it works for restarts.

MacBook Pro, OS X 10.11

Posted on Jul 2, 2022 2:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2022 4:06 PM

If the user is 100% certain the Admin Account Password is correct


1 - check if Cap Lock in enabled


2 - Has the user switched Keyboard layout and using an incorrect layout


3 - Reset Computer Password  for the Administrator Account Password


Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

1 reply
Question marked as Top-ranking reply

Jul 2, 2022 4:06 PM in response to 123sb1rd

If the user is 100% certain the Admin Account Password is correct


1 - check if Cap Lock in enabled


2 - Has the user switched Keyboard layout and using an incorrect layout


3 - Reset Computer Password  for the Administrator Account Password


Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

macOS Monterey update to 12.4

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