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bear120 Author

Level 1

4 points

how do i contact apple about balance issues?

apple took too much from my gift card balance. i had 17 dollars and a 10.59 charge. i only have 2.21 left when i should have 6.41. there are no other purchases in my history.

iPhone 13, iOS 15

Posted on Jul 4, 2022 9:37 AM

Top-ranking reply

FoxFifth

Level 10

472,227 points

Posted on Jul 4, 2022 9:39 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

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how do i contact apple about balance issues?

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